FAQs

Each piece is made-to-order — from hand-selecting high-quality pearls, inspecting them one by one, to careful stringing and final packaging. This process takes approximately 3 business days before your order is ready to ship.

No, all product prices shown on our website do not include sales tax. Applicable taxes (if any) will be calculated at checkout based on your shipping address.

If you have received a discount code in your account, you can use it. If not, then you do not have an available discount code.

Our shipping and delivery time is between 7 to 14 day

If you're not happy for any reason, you may return eligible Linjer items within 7 days of receiving the order. Items must be unused and in original condition, including all original packaging. Please read more below about relevant costs. Customized products and products marked "Final sale" on the respective product page are not eligible for return. All returned items must meet the terms of our return policy or they will be sent back to you at your expense. Shipping fees are non-refundable. 

Return shipping costs are to be borne by the customer.

If there's an issue with your product, please contact our customer service for assistance and resolution.

You can usually find size information on each product detail page. In the later images, we provide visuals showing how different sizes look when worn. Please choose according to your needs.

Our pieces are primarily crafted from gold-plated sterling silver (S925). Selected styles are also available in solid 18k gold for a more elevated option.

Yes, you can. We typically offer a one-year warranty. If you need a repair, please contact our official customer service.